8.2
Great

The James Rotterdam

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Rooms and Guests2 Guests, 1 Room

Guests Reviews of The James Rotterdam

8.2
Great74 reviews
Location9.0
Staff8.4
Comfort7.4
Facilities8.0
Cleanliness8.4
WiFi9.0
  • 7.4
    Very good

    Service-oriented and very helpful staff at the 24-hour reception desk. A lot of delightful food available. - Ideal location within walking distance to the central station, the very center of Rotterdam, surrounded by shops and places to eat. - Easy check-in 

    Ian United Kingdom, 
  • 8.0
    Great

    This modern venue has friendly staff available 24/7 at the reception desk.

    Keith United Kingdom, 
  • 9.4
    Perfect

    Everything's fine.

    No such thing.

    Bert United Kingdom, 
  • 7.4
    Very good

    {"dining":{"comment":"The dining setup in the beautiful lounge area was unique, offering a variety of options to enjoy. Some found it reminiscent of a hostel setup.","rating":8},"facilities":{"additionalDetails":["convenient","value for money"],"comment":"The facilities were convenient and met all our needs during the stay."},"location":{"comment":"The location was amazing, with easy access to central Rotterdam, public transport, and nearby attractions. Perfect for solo travelers!","rating":9},"rooms":{"comment":"The rooms were equipped with cooking facilities, but a bit dark and lacked proper lighting.","rating":7},"service":{"comment":"The staff were accommodating, kind, and went above and beyond, even providing vouchers for local restaurants. A top-notch service experience.","rating":10},"summary":"I had a wonderful stay at the hotel. The rooms were equipped with cooking facilities, although they were a bit dark and lacked proper lighting. The service was exceptional; the staff even left a birthday gift in our room! The location was perfect, close to the central station and with easy access to public transportation. The dining experience was unique, with a lounge-style area for enjoying meals. Overall, a great value for money with some minor room lighting issues."}

    Pete United States, 
  • 7.0
    Very good

    The location is great, right on the edge of the main shopping area in the city center.

    Carl United Kingdom, 
  • 8.8
    Great

    Excellent central location, modern hotel, comfortable clean rooms, staff was friendly.

    Little number

    Anthony United Kingdom, 
  • 9.2
    Perfect

    This place is well-appointed and the staff at the 24-hour reception desk are incredibly friendly 😊. I particularly liked the fact that it's just minutes away from a train station.

    John Canada, 
  • 8.2
    Great

    This place is a fantastic new hotel with a great location near De Doelen.

    Françoise Canada, 
  • 9.2
    Perfect

    The location here is fantastic, just a short walk from Markthal, and they serve delicious food for both dinner and breakfast.

    Paul United Kingdom, 
  • 9.0
    Perfect

    Great location in a shopping area just off the metro stations and central station, shops, public transport, parking garage. Reasonably priced variety at breakfast. Private parking onsite provided.

    Russell United Kingdom, 
  • 5.0
    Guest rating

    {"additional_details":{"negative_aspects":["Limited dining options"],"positive_aspects":["Convenient location","Friendly staff"]},"dining":{"comment":"The dining experience provided a self-service snack corner with a selection of items like bread, yogurt, and cereals in a pleasant lounge-style area.","rating":7},"facilities":{"rating":8},"location":{"comment":"The hotel is excellently located in central Rotterdam, close to tube stations and tram lines, making it convenient to explore the city. It is walkable to major attractions and shopping streets.","rating":9},"rooms":{"comment":"The rooms were big, clean, and spacious, unlike some cramped alternatives, with a high-pressure shower and a useful fridge.","rating":9},"service":{"comment":"The staff was uniformly friendly, offering discounts and a safe place to store luggage. They maintained a clean and peaceful environment throughout my stay.","rating":9},"summary":"The hotel is situated in a prime location, close to local attractions and with self-service dining options. The rooms are spacious and immaculately clean, featuring a convenient fridge for storing food. The service is exceptional, with accommodating staff providing discounts at nearby establishments and ensuring a peaceful atmosphere. The dining experience offers a variety of self-service snacks in a cozy lounge area. However, some could find the dining selection limited. Overall, the hotel offers good value for money with a central location and friendly service."}

    Charlie United States, 
  • 7.0
    Very good

    {"additional_details":{"negative_aspects":["Limited storage","Dining experience needs improvement"],"positive_aspects":["Great location","Friendly staff"],"price_value":"The price was reasonable for the location but could have been better if the dining options were enhanced."},"dining":{"comment":"The dining experience in the hotel could be improved; though the cold buffet dishes were available, a more proper sit-down restaurant style would have been appreciated.","rating":6},"facilities":{"comment":"The facilities offered were satisfactory, but there is room for enhancement to match the value for money.","rating":7},"location":{"comment":"The hotel's location was awesome, right in the center of town with easy access to public transport options like tram, metro, and train. It was convenient to explore the city from there.","rating":9},"rooms":{"comment":"The rooms were a bit claustrophobic, with limited storage room, but having electricity/USB outlets available was convenient.","rating":7},"service":{"comment":"The staff were so nice and helpful, making the stay enjoyable. I appreciated the free Netflix access provided.","rating":9},"summary":"The hotel is centrally located, surrounded by dining options, with easy access to public transportation. While the rooms were a bit claustrophobic with limited storage room and not ideal for a good sleep, the availability of electricity/USB outlets was a plus point."}

    Janet United Kingdom, 
  • 7.2
    Very good

    {"additional_details":{"negative":["Pricey dining","Limited breakfast options"],"positive":["Convenient location","Friendly and helpful staff"]},"dining":{"comment":"While the dining options were a bit expensive, the morning meals and quick bites were convenient. However, I wished there were more affordable choices available.","rating":7},"facilities":{"comment":"The hotel provided all the necessary facilities for a comfortable stay, and the shops and commercial services nearby were convenient for any additional needs.","rating":8},"location":{"comment":"The hotel's location was excellent for a city trip. It was within walking distance to the train station, tourist sights, and even the subway station, making it convenient for both leisure and business travelers.","rating":10},"rooms":{"comment":"I loved the location of my room on the 16th floor facing the Erasmusbrug bridge. The room had everything I needed and was clean and well-maintained.","rating":9},"service":{"comment":"The staff at the hotel were incredibly friendly and helpful throughout my stay. From check-in to tour assistance, they were always welcoming and attentive.","rating":9},"summary":"Staying on the 16th floor with a view of the Erasmusbrug bridge was a delightful experience. The rooms were equipped with all the amenities I needed, very nice, and impeccably clean. However, the dining options were a bit pricey, and the breakfast could use more variety."}

    Carl United States, 
  • 6.4
    Nice

    {"additional_details":{"negative":["pricey dining","small bathroom"],"positive":["friendly staff","great location"]},"dining":{"comment":"The dining was ok but expensive. The fresh cream cakes were a nice touch, though prices were a bit high.","rating":7},"facilities":{"comment":"The facilities were great, with a snack corner where you can buy your own drinks and a lounge area with a microwave. The shops and commercial services were convenient.","rating":9},"location":{"comment":"The location is hard to beat, right in the city center and close to shops and restaurants. It's within easy reach of all the places we wanted to see.","rating":10},"rooms":{"comment":"The room was awesome, just like a regular deluxe room. It was very nice with a comfy bed, although the bathroom was a bit smaller compared to the room's size.","rating":8},"service":{"comment":"The staff were excellent, very helpful and friendly. They assisted us well, including providing services like dry cleaning, housekeeping, and tours/ticket assistance.","rating":9},"summary":"My stay at the hotel was fantastic! The rooms were clean and comfy, and the staff was super friendly. The location is great, right in the city center near restaurants and bars. However, the dining options were a bit lacking, and the prices were on the higher side."}

    Andrew United Kingdom, 
  • 5.8
    Guest rating

    The breakfast has a great selection of delicious options and the hotel is situated in a fantastic location for shopping.

    Alastair United Kingdom,